Feedback
What clients said, in their words rather than ours.
Every quote below is verbatim. Sentences are trimmed, nothing is reworded, and clients choose whether their feedback is published at all. Names are withheld and each is described by sector instead, because most of this work sits under an agreement that does not allow naming the site.
In their words
Every piece of feedback we have permission to publish.
Not a selected highlight reel from a longer list. This is all of it.
Alin focused on our Google Business Profile, citations, and local signals, which quickly improved our visibility in the map pack. He is professional, transparent, and results-oriented.
He delivered clear, effective guidance on improving our taxonomy, speeding up image-heavy pages, and strengthening internal links. The results showed in better indexing and visibility.
Over the last few months, we've seen better Google rankings, more visitors to our website, and a noticeable increase in enquiries.
Method
What we edit, and what we will not.
Testimonials are the easiest thing on any agency site to invent, so here is exactly how these were handled.
Trimmed, never reworded
Each quote is cut to its strongest sentences. Every word that remains is the client's own, in their order. The full versions are kept on file. There has been exactly one edit beyond trimming anywhere on this page: an opening "He" changed to "Alin" at a client's own instruction, because lifted out of the full message the pronoun had no antecedent left.
Publishing is the client's call
The feedback form asks whether it can be published and defaults to no. Criticism is explicitly invited there, and private feedback stays private. That means this page is not a complete record of what everyone has said, only of what we were given permission to show.
Anonymised by sector
Most of this work sits under agreements that do not permit naming the client or the domain, which is also why the case studies on the work page describe sites rather than name them. A sector and a location is as specific as it gets.
No review schema, on purpose
There is no Review or AggregateRating markup on this page. Self serving review markup on your own organisation is the sort of thing Google actually enforces against, and removing exactly that markup is how we closed a Search Console issue on a client site. Adding it here to win a star in the results would contradict both.
All 3 carry a five star rating, which is worth reading with the caveat above: this shows the feedback we were allowed to publish, not a sample of everything received.
Worked together?
Tell us how it actually went.
Criticism is genuinely more useful than praise, and nothing is published unless you tick the box saying it can be. The form is kept out of the menu and out of the index because an open feedback form collects spam rather than feedback, but if you are a client, here it is.
Book me
Tell us what is broken.
Send the symptom and the URL. You get a straight answer on whether it is worth fixing, roughly what it takes, and whether we are the right people for it.